If you select FedEx Priority Express or UPS Express Saver, your order will arrive the next day before noon. FedEx Priority and UPS Standard deliveries will arrive the next day by 7PM.

We unfortunately do not ship to PO boxes or BFPO addresses.

Orders placed past the cut-off time will be processed the next business day. However, we’ll make every effort to ship it the same day if time allows.

If your order has not yet been processed, we are happy to update your shipping address. Please contact our support team as soon as possible at +44 247 527 9555.

All orders placed before the cutoff time will be processed and shipped in the same day!

Yes, tracking numbers are provided for each order placed as soon as the order ships. You can find your tracking number in the Orders section of your Account Dashboard.

If your package has not arrived within the expected timeframe, check your tracking information for updates. If there are no recent updates or the delay is significant, please contact our support team for assistance.

If your package is lost or arrives damaged, please contact our support team as soon as possible. We’ll work with the carrier to file a claim and explore possible solutions.